We all know that great people drive great companies. In our world of IT, “great” means our people must not only have an ample amount of technical experience but customer service experience as well. If you're seeking a position with a technology firm that believes in a healthy work/life balance, continuous enhancement of the customer experience and values the contributions of it's employees, than apply to an open position that meets your area of expertise!
Experience
Every member of our staff has a minimum of 5 years IT experience, various certifications relating to their area of expertise and, most importantly, a strong desire to understand and solve our client’s issues. Additionally, each of our technicians have a rich background in multi-client support, making them well-equipped to handle the pressures of supporting more than on client at a time.
Recruitment
We leverage an extremely selective recruitment process whereby, on average, less than 1 in 150 applicants gets an interview and of those, 1 in 40 become an employee. Proper screening checks are also taken regarding:
- identity
- address
- passports
- financial background (credit history, bankruptcy orders, court judgments)
- education
- employment history
- references
- criminal records and more.
Teamwork
All of our consultants and technicians work in a team based environment and are not segregated by role. This teamwork oriented strategy contributes to more robust knowledge share and improved checks-and-balances when it comes to solving problems and developing strategies.