24/7 Systems Monitoring -
Velocity monitors the performance and health of your Desktops, Laptops, and Servers. This allows us to detect and stave off problems before they turn into a disaster.
Service Availability Monitoring - Velocity monitors the availability of all of your critical server services including DNS, DHCP, Terminal Services, SQL, Print Spooler, Exchange, IIS Web services, File Services and many others.
Network Device Monitoring - Velocity manages your switches, routers, and firewalls to make sure your networking is consistently up and running.
Network Device Management - Velocity remotely manages all of your critical networking equipment including switches, routers, and firewalls.
Preventative Maintenance - As the old saying goes, “an ounce of prevention is worth a pound of cure.” Velocity will keep your machines running at peak performance with scheduled maintenance and application updates.
Patch Management - Velocity will deploy critical operating systems and software patches to keep your systems secure and operating smoothly.
Antivirus & Spyware Protection - Velocity will install and pro-actively manage security software to ward off malicious threats that destroy data, compromise security and degrade the performance of your systems.
Unlimited Remote Application Support - Velocity’s consultants will help you with your application problems. We support the latest Microsoft programs and many third party applications.
Onsite Support - Velocity is able to handle practically all problems remotely but if you have one that requires an on-site visit, we will get an engineer dispatched to your office in a jiffy.
SPAM Filtering - Get control over your inbox! Velocity utilizes state of the art technology to eliminate 98% of unwanted email.
Vendor Management - Do you struggle with trying to manage multiple vendors? Velocity will become your single point of contact and handle all of your technology providers, cloud computing vendors, etc. Simply contact us and problem solved!
Network Documentation and Diagram - Good documentation is essential. Velocity will document your entire network on an on-going basis and provide you with a copy.
Software License Management - From our experience, most small businesses don’t know what software they own. No problem. Velocity will manage all your software assets and licenses.