Managed Services for Los Angeles Area Businesses
TotalCare is the most practical defense against costly downtime, unpredictable IT expenses and low productivity. We support, manage and proactively maintain your IT infrastructure for a fixed monthly fee that you can budget, just like rent. With TotalCare Managed IT Services, your business will gain a complete, locally outsourced IT department and experience these benefits...
- Eliminate costly downtime
- "Zero-Tier" support
- Time saving technology vendor management
- Improve employee performance
- Eliminate the high cost of in-house IT employees
- Reduce risks to valuable company data
- Predictable IT expenses
- On-demand IT guidance
TotalCare Managed Services - Features
- 24/7 Systems Monitoring - Velocity monitors the performance and health of your Desktops, Laptops, and Servers. This allows us to detect and stave off problems before they turn into a disaster.
- Service Availability Monitoring - Velocity monitors the availability of all of your critical server services including DNS, DHCP, Terminal Services, SQL, Print Spooler, Exchange, IIS Web services, File Services and many others.
- Network Device Monitoring - Velocity proactively monitors your switches, routers, and firewalls to make sure your networking is consistently up and running.
- Network Device Management - Velocity remotely manages all of your critical networking equipment including switches, routers, and firewalls.
- Preventative Maintenance - As the old saying goes, “an ounce of prevention is worth a pound of cure.” Velocity will keep your machines running at peak performance with scheduled maintenance and application updates.
- Patch Management - Velocity will deploy critical operating systems and software patches to keep your systems secure and operating smoothly.
- Antivirus & Spyware Protection - Velocity will install and pro-actively manage security software to ward off malicious threats that destroy data, compromise security and degrade the performance of your systems.
- Unlimited Remote Support - Velocity’s technicians will help you with your IT problems. We support the latest technology and many third party or legacy applications.
- Onsite Support - Velocity is able to handle practically all problems remotely but if you have one that requires an on-site visit, we will get an engineer dispatched to your office in a jiffy.
- SPAM Filtering - Get control over your inbox! Velocity utilizes state of the art technology to eliminate 98% of unwanted email.
- Vendor Management - Do you struggle with trying to manage multiple vendors? Velocity will become your single point of contact and handle all of your technology providers, cloud computing vendors, etc. Simply contact us and problem solved!
- Network Documentation and Diagram - Complete documentation is essential. Velocity will document your entire network, provide you with a copy and update it on an ongoing basis.
- Software License Management - Velocity will manage all your software assets and licenses, keeping you updated on upcoming expirations or changes.
Why Choose Us as Your Managed IT Services Provider
For over a decade, we have established ourselves as the premier Los Angeles managed services firm for growing businesses. With experience in many industries including legal, financial, manufacturing, nonprofit and more, we've been able to solve thousands of issues and design practical solutions for hundreds of Los Angeles area businesses. Each day, we're ensuring our clients receive the hands-on attention and predictable billing they desire. When you choose Velocity Network Solutions as your managed services team, you're choosing the best.