Managed IT Services

Offering Managed Services to businesses in the Los Angeles area is about more than just simplifying IT and budgets; it’s about making the entire client experience easier.

Being recognized as one of the top Managed Services providers in Los Angeles is great, but being the most user-friendly company to collaborate with is even better. Besides our technical expertise, our ease of working together is one of the key factors contributing to our high client retention rates in our industry. Managed services are meant to be straightforward. With straightforward, fixed fees, a comprehensive range of IT services, and proactive support, there should be no room for confusion, uncertainty, or network downtime. A successful Managed IT services offering should function seamlessly.

In the world of technology products, vendors, and services, it can often feel like the Wild West.

If you are reading this, you have likely already experienced this. We bring order to the chaos of supporting your employees, selecting the right technology solutions, implementing those solutions, and determining the best direction for your business needs. We even handle your other technology vendors. In summary, we oversee everything related to technology so that you and your team have a single point of contact for all tech-related matters, all for a fixed monthly fee.

For more information, please refer to our complimentary business guide on Managed IT services.

Here’s a list of what we take care of for businesses in the Los Angeles area:

  1. 24/7 Network Monitoring: Your network should be available whenever you need it, so our continuous monitoring ensures you never have to worry about downtime during off-hours.
  2. Backup & Disaster Recovery: Your business data is critical, and we provide various backup and disaster recovery solutions to ensure its safety, protecting against negligence, hackers, or user errors.
  3. On-site Support: While many issues can be resolved remotely, some require a physical technician on-site. We have remote technicians located throughout L.A. to respond quickly to any issues.
  4. Cloud Services: The cloud offers numerous benefits, but determining the right solutions and the balance between cloud and on-site infrastructure can be challenging. We assist you in making those decisions.
  5. Vendor Management: Managing multiple technology vendors for services like printing, internet, and software can be a headache. We take care of vendor management, simplifying the process with one call for multiple solutions.
  6. Mobile Device Support: Today’s workforce relies on mobile devices, and we provide support for tablets, smartphones, and other mobile devices used for work.
  7. Network Documentation: We understand that many business owners may not have a clear understanding of their network. We create and maintain network documentation, ensuring you have the necessary information readily available.
  8. Security Solutions: Protecting your data and network is crucial. We employ the latest enterprise security solutions to safeguard your business from online threats.
  9. Proactive Maintenance: Instead of just reacting to issues, we proactively identify and address potential problems before they become critical threats to your productivity.
  10. Procurement: We simplify the process of hardware and software procurement by handling all purchasing on your behalf, saving you time and money.
  11. Remote Help Desk: Our „Zero-Tier” help desk team of highly qualified and local technicians ensures quick and effective remote support.
  12. Standardization: We streamline and simplify your technology environment by standardizing assets and procedures, reducing complexity and cost.
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